Безопасность GPSR
In accordance with the General Product Safety Regulation (GPSR), we enable you to quickly and easily report any issues related to the products we offer.
If you notice:- defective product performance
- an incident during use that may pose a risk to health or safety
Kindly send your report to: gpsr@medos.pl
In your report, please include:
- the product name and production date (usually stamped on the packaging or printed on the label)
- the purchase date and place of purchase (e.g., online store, retail outlet)
- a description of the issue and the circumstances in which it occurred (if applicable)
- contact details of the person reporting the issue (name, email, phone number)
- if possible, photos or videos documenting the issue.
Each report will be reviewed by our team as soon as possible.